RETURNS POLICY

We hope you love our products, but if for any reason you do need to return something to us, returns and exchanges are easy. Just return the item in its original packaging within 7 (seven) days of receiving your order.  You can start the process by going to this page: https://www.meowmeow.ca/a/returns

 

For reasons of health and safety reasons we will only be able to offer a refund or exchange on unused and unopened items. Please follow the instructions below so that we can process your return as quickly as possible.
  • Please keep your returns shipping receipt as we are unable to track returned packages.
  • Pack your returns in the original packaging and send in your item(s) to the following address:

meow meow
224A Vaughan Road
Toronto, ON  M6C 2M6  Canada
 
Unfortunately, at this time we are unable to offer free shipping on returns.
You will be notified by email once your returns have been received. Please allow up to 14-21 business days for processing. 
 
Faulty Goods
If your goods are received as faulty or damaged once opened please contact us at https://www.meowmeow.ca/a/returns within 48 hours of receiving your order.  
 
Gift Returns
If you wish to return an item you received as gift, you may exchange it for store credit to your meow meow account by following the returns procedure outlined above. The amount will be automatically deducted from your next purchase at www.meowmeow.ca. 
 
Updated: 3 April, 2017

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